Information on the right of withdrawal

Right of withdrawal

You may withdraw from this contract without stating any reasons within fourteen days. The period of withdrawal is fourteen days and starts with the date on which the contract is concluded.

To exercise the right of withdrawal, you need to submit an explicit declaration (sent e.g. by mail, fax, or e-mail) of your decision to withdraw from this contract to


Vita 34 AG,

Perlickstrasse 5

D-04103 Leipzig


phone +49 (0) 341 487 92 0

fax +49 (0) 341 487 92 20



To comply with the period of withdrawal, it is sufficient to send the declaration on the withdrawal prior to the expiry of this period.


Consequences of withdrawal

If you withdraw from the contract, we shall reimburse any payment made by you, including the cost of delivery (except for the additional cost arising from your choice of another than the low priced standard type of delivery), promptly and at the latest within fourteen days after we received the declaration of withdrawal. We will use the same means of payment that you used for the initial transaction, unless otherwise expressly agreed. We will in no event charge extra costs for such reimbursement.

You have to return the goods (the collection kit) promptly and in any case at the latest within fourteen days after you informed Vita 34 about your withdrawal to Vita 34 AG, Perlickstrasse 5, D-04103 Leipzig. This period shall be regarded as complied with, if you send the goods prior to the expiry of this period.

You will bear the charges for the return.

You need to pay for a possible depreciation of the goods only, if this depreciation is the result of you handling the goods in way that is not required to check the quality, properties, and functionality of the goods.

If you requested that the services start during the period of withdrawal, you have to pay an adequate amount corresponding to the portion of the services already rendered at the date on which you informed us about your decision to withdraw from the contract compared to the total scope of services provided for in the contract.

End of information on right of withdrawal